FAQ: Printing Bills

Can I print multiple bills at once?

Not in a single print job, but you can:

• Open each bill and print it individually.
• Export bills to PDF and batch-print them using your PDF reader.
• Ask your admin if a bulk-export feature is available for your organization.

What if the printed bill doesn't match the preview?

This usually happens due to browser or printer settings:

• Check your printer's driver (update if outdated).
• Try printing to PDF first to see if it's a preview-vs-printer issue.
• Adjust the print scale in your browser (often set to 100% or "Fit to page").
• If margins are off, check your printer's page setup in your OS settings.

Can I change what fields appear on the printed bill?

Yes, but only if you have template editing permissions:

• Go to Settings → Print Templates and edit the bill template.
• You can hide or show fields like "Vendor Phone," "Tax ID," "Notes," etc.
• Contact your admin if you cannot access the template editor.

Is there a way to print bills in a different language?

The bill template uses your browser's language setting. If you need bills in multiple languages:

• Ask your admin to create separate templates (one per language).
• Or, manually translate the vendor details before printing.

Why is my company logo not showing on the printed bill?

Possible causes:

• The template doesn't have a logo field (ask your admin to add one).
• The logo file is too large or in an unsupported format (try PNG or JPG, max 1 MB).
• The logo upload failed (try uploading again in Settings → Print Templates).
• Browser cache issue (clear your cache and try again).

Can I print a bill without the vendor's payment terms?

Yes, if you have template editing permissions:

• Go to Settings → Print Templates and edit the bill template.
• Hide or remove the "Payment Terms" field.
• Save the template and print.

If you don't have permissions, ask your admin to adjust the template.

What happens if a bill is very long (many line items)?

The print template will:

• Extend the bill across multiple pages if needed.
• Keep the header and totals section on the last page.

To avoid overflow:

• Use line-item grouping or abbreviations to reduce lines.
• Ask your admin to use a multi-page template that's optimized for long bills.

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