One-time and walk-in customers

What is a walk-in customer?

A walk-in (متفرقه) is a one-time customer who makes a single purchase without a permanent record in your system. Unlike a named customer, you don't create an advance entry for them; instead, you log the sale immediately without storing their details.

Why use walk-in?

Walk-in customers are common in retail and service businesses:

• Faster transactions: You don't pause to create a customer record. Ideal for high-volume, low-value sales (e.g., pharmacy over-the-counter, retail checkout).
• Privacy: You're not collecting or storing customer data unless they request it.
• Simpler reports: Walk-in totals are grouped under a generic "Walk-in" or "Other" entry rather than cluttering your customer list.

How it works in Usystems

When you create an invoice, sales receipt, or POS transaction, you have two options:

1. Named customer: Select an existing customer from the dropdown (they must be created in advance).
2. Walk-in / متفرقه: Leave the customer field blank or select the generic Walk-in option (if available in your product).

Walk-in transactions:

• Are recorded with a blank or generic customer name
• Appear in sales reports under "Walk-in" or "Uncategorized"
• Do not create a customer balance or account
• Can still track revenue by product, date, and payment method

When to create a named customer instead

Create a real customer record if:

• The person orders repeatedly and you want to track their total spending
• They need credit terms (e.g., "pay within 30 days")
• You want to send invoices to their email or address
• They may return items or settle a balance later

For one-time customers who never return, walk-in is simpler and cleaner.