Reading and interpreting the End of Day report

The End of Day report presents activity in several sections, each telling part of your daily story. Understanding what each section measures helps you spot issues, verify sales, and manage cash.

Report sections and what they mean

Sales Receipts shows the total count and value of all sales receipts created during the time period. A sales receipt represents money received directly at the point of sale (for example, a pharmacy customer paying cash for medicines). The report displays the total number of receipts and their combined value.

Payments summarizes all cash and non-cash payments received (including payments for invoices, advances, or refunds). This section helps you verify that expected customer payments arrived.

Refunds lists money returned to customers during the period. If you issued refunds for returned items or incorrect charges, this section tracks the total amount.

Cash Flow breaks down the movement of money in and out of your cash drawer or bank accounts. It typically shows:

• Cash in (sales receipts, customer payments, advances)
• Cash out (refunds, expenses)
• Net cash change for the period

Queues (if applicable) shows the number of customer visits, registrations, or service encounters in your queue system. This is common in medical or service businesses.

Customers (or Patients, depending on your business type) displays new, returning, and active customers or patients seen during the period.

Detailed Accounting (optional) expands each section to show which accounts were involved. For example, a sales receipt might debit your Cash account and credit your Sales Revenue account. This view is useful for accountants verifying journal entries.

How to use the sections

If your cash drawer does not match your report, start with Cash Flow to see what money should have entered and left your account. Compare the reported net change with your physical cash count.

Use Sales Receipts and Payments together to understand total customer money received. If the payment count seems low, check whether customers are paying with credit (which appears in Payments but with a different payment method) or whether transactions were created in a different time period.

The Detailed Accounting view is especially useful at month-end or before reconciliation, when you need to confirm that all transactions posted to the correct accounts.

Report visibility by role

Not all users see all sections:

• Admin users see the full report, including all transactions and accounting details.
• Cashier users see sales receipts, payments, and refunds—the core cash activity.
• Reception users see customer/patient arrivals and queue activity.
• Accounting-only products (like Accounting Inventory) hide queue and customer sections.

If you don't see a section you expected, check your user permissions or ask your system administrator.