FAQ: Printing Purchase Orders

How do I save a purchase order as a PDF instead of printing it?

When you click Print, select "Save as PDF" (or "Print to PDF") from the printer dropdown. This creates a file on your computer that you can email, store, or print later.

Can I print multiple purchase orders at once?

Most systems do not support batch printing of multiple purchase orders in a single action. Print each purchase order individually by opening it and clicking Print. However, you can save several PDFs and combine them into a single file using a PDF editor or merger.

My printed purchase order looks cut off or has formatting issues. What can I do?

Check the page setup in the print dialog:

• Adjust the margins (try reducing them slightly)
• Change the page orientation from portrait to landscape if the table is too wide
• Check the zoom level—set it to 100% for accuracy
• If the issue persists, ask your administrator to review the print template (see "Choosing and customizing the purchase order print template").

Why is my company logo not showing on the printed document?

• Check if the logo is properly uploaded in the template settings
• Verify the logo file format (PNG, JPG, or SVG are common)
• Check if the logo is too large; large files sometimes don't render. Try a smaller version.
• Clear your browser cache and try printing again
• If still missing, contact your administrator to verify the template configuration

Can I remove certain columns from the printed purchase order (e.g., hide the SKU)?

Yes, but this is typically an admin task. The administrator can customize the print template to show or hide specific columns. Ask your administrator to modify the template if you need certain fields removed or added.

How do I add my bank account details to the purchase order print?

The administrator can add your bank account information to the footer of the print template under template customization. Ask your administrator to edit the template and include a bank details section.

What if my supplier says they didn't receive the purchase order I printed and sent?

• Verify you sent the correct email with the PDF attached
• Ask the supplier to check their spam folder
• Keep a proof of delivery (email receipt, tracking number)
• For critical orders, also call or message the supplier to confirm they received it
• Consider using Usystems' native email integration (if available) to send directly from the system

Can I use a different template for different suppliers or products?

This depends on your system configuration. Some organizations have multiple templates for different purposes (e.g., one for local suppliers, one for international orders). Ask your administrator if custom templates are available or can be created.

The purchase order print includes fields I don't want. Can I remove them?

Ask your administrator to customize the print template (see "Choosing and customizing the purchase order print template"). They can adjust which fields appear and how the document is laid out.

What paper size should I print on?

The standard is A4 (210 x 297 mm) or Letter (8.5 x 11 inches). The template is designed for one of these sizes. Check your printer settings to ensure you are using the correct paper size.