Why some reports don't appear (apps and permissions)

Symptom

You go to Reports and only see a few report categories, or a report you expect is not listed. Other users can see it, but it's missing from your view.

Likely causes (in order of probability)

1. The app is not enabled for your organization. Some report types (inventory, payroll, medical) are hidden if your constellation has not activated that module.
2. Your user role does not have permission to view that report. Permissions in Usystems are assigned by role; if your role is restricted, the report list is filtered accordingly.
3. The report is in a sub-app you haven't accessed. Some reports appear only after you've navigated to the related section (e.g., inventory reports show once you visit the Inventory page).

Fix for each

The app is not enabled

• Ask your administrator (someone with Settings access) to enable the app you need in Settings → Organization → Modules or Apps.
• Once enabled, the report category should appear in the Reports menu.
• You may need to refresh your browser (Ctrl+R or Cmd+R) to see it.

You lack permission for that report

• Ask your administrator to review your user role.
  • Go to Settings → Users & Roles (or Users → Groups depending on your version).
  • Find your role and check if the "View Reports" or "View [Report Category]" permission is enabled.
• If the permission is disabled, request that your administrator add it to your role.
• Refresh your browser after the permission change.

The sub-app hasn't been accessed yet

• Navigate to the section the report belongs to (e.g., go to Inventory to unlock inventory reports, HR to unlock payroll reports).
• Return to Reports. The report should now appear.

When to contact support

• You have permission but the report still doesn't appear after refresh.
• You suspect a bug or data inconsistency in the permission system.
• You need urgent access and your administrator is unavailable.