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17 مقالې
Set up physical workstations and manage who can operate them.
Display the public queue board at your reception desk so patients can see their queue number and status in real time.
Create a patient record when they arrive at your clinic or hospital.
Common questions about issuing, serving, and completing patient tokens.
Print a physical token ticket to give to a waiting patient.
Give a patient a token when they arrive or check in for an appointment.
Move a patient through the queue as they are served and mark the token as complete.
Common questions about creating and configuring queues in your facility.
Understand how a single token number can work across multiple queues or departments.
Set up a new queue to manage patient arrivals and appointments.
Understand and resolve issues when a queue token is from a different business day.
Resolve issues when a scanned queue token cannot be located in the system.
Quick answers to common questions about queue tokens, scanning, and troubleshooting.
Understand how Usystems divides a 24-hour clinic day into a rolling business window, not calendar midnight.
Set up and manage when doctors are available to see patients.
Schedule a patient for a specific doctor and time slot.
Common questions about scheduling, booking, and managing appointments.