Enabling Two-Factor Authentication
Turn on 2FA with an authenticator app to protect your USystems account, and learn what to do if you lose your device.
Two-factor authentication (2FA) adds a second layer of protection to your account by requiring a time-based code from your phone in addition to your password. Because USystems accounts often have access to patient records and billing data, we strongly recommend every user turns it on.
- Go to Settings > Security and select Enable Two-Factor Authentication.
- Install an authenticator app such as Google Authenticator or Authy if you don't already have one.
- Scan the QR code shown on screen with the app, or enter the setup key manually.
- Enter the six-digit code the app generates to confirm the pairing.
- Save the ten single-use backup codes somewhere secure — a password manager works well.
If you ever lose access to your device, use a backup code to sign in, then re-pair a new device from Settings > Security. If you've lost both your device and your backup codes, contact your workspace administrator, who can reset 2FA on your account after verifying your identity.
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