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Role Guides

Purchasing Officer: quick reference cheat sheet

Fast lookup of the most common tasks, keyboard tips, and troubleshooting.

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Most Common Tasks

TaskWhere to GoWhat to Do
Create a new POPurchase Orders Open in Usystems → New Purchase OrderSelect vendor, add items, set delivery date, click Save
Find a vendorContacts → Vendors Open in UsystemsUse search box, or scroll through list
Check how much you owe a vendorContacts → Vendors Open in Usystems → click vendor nameView "Balance" row to see total owed
Record a goods receiptPurchase Orders Open in Usystems → click order → ReceiveVerify items, confirm quantities, click Save
View pending vendor billsBills Open in UsystemsLook at status or filters to see invoices awaiting approval
Pay a vendor invoicePayments Open in Usystems → click invoiceConfirm amount and method, click Save
See all outstanding purchasesReports Open in UsystemsSearch for "Purchasing" or "Vendor" report

Quick Keyboard Tips

  • Tab key — jump to the next field (vendor, item, quantity, date, etc.)
  • Enter — submit a form or confirm (same as clicking Save)
  • Escape — cancel and go back (close a form without saving)
  • Ctrl + S (Windows) or Cmd + S (Mac) — save (if Save button is visible)

Troubleshooting

ProblemLikely CauseFix
"Vendor not found"Vendor doesn't exist in the systemGo to Contacts → Vendors Open in Usystems, click New Vendor, and create them
PO won't saveMissing required field (often vendor or items)Review the form; look for red asterisk (*); fill in missing fields
Cost is wrongItem cost misconfigured or you entered incorrect costCheck the cost with your manager; edit the line before saving
Goods receipt won't processQuantities don't match, or receipt was already recordedVerify quantities match the PO; check if receipt already recorded in the system
Can't find vendor in dropdownVendor name is misspelled or doesn't existSearch using the search box; if not found, create them in Contacts → Vendors Open in Usystems
"Permission denied" or "You don't have access"Your account lacks purchasing permissionAsk your manager or admin to grant you Purchase Order Create permission
Vendor invoice doesn't match POBill amount differs from order, or items don't matchReview both documents; flag discrepancies and ask manager before approving payment
Delivery is lateGoods not received by expected dateCheck the PO delivery date; contact vendor; ask manager if order should be cancelled or expedited

Permissions You Need

  • Create/view Purchase Orders — to place orders
  • Record goods receipts — to confirm deliveries
  • View/approve Bills — to review vendor invoices
  • Process payments — to pay vendors
  • View vendors — to select and see balances

If you see "You don't have permission" when trying a task, note the message and tell your manager.

When to Ask for Help

  • Vendor not set up — create them, or ask if this is a new vendor
  • Cost is unclear — ask your manager before entering
  • PO won't save — check error message, fill missing fields, or ask your manager
  • Bill doesn't match PO — flag it and ask manager; don't approve payment without verification
  • Delivery is overdue — follow up with vendor and notify your manager
  • System is slow — ask your manager if the server is OK

Key Process Checks

Before you click Save on a new PO:

  • Vendor is correct and spelled consistently
  • Items are correct (right product codes, right quantities)
  • Delivery date is realistic and communicated to vendor
  • Cost per unit matches what your manager approved

Before you record a goods receipt:

  • Items match the PO (count quantities, check product codes)
  • Nothing is damaged or missing
  • Delivery date is reasonable (not too early or late for PO)

Before you approve payment to a vendor:

  • Bill amount matches the PO
  • Goods have been received (receipt recorded in system)
  • Vendor is legitimate and payment method is approved

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