Company Setup & Configuration

Settings explained: Audio & sounds

Control notification sounds, alerts, and audio feedback.

Jul 11, 2026

Audio & sounds settings

The Audio & sounds tab controls when Usystems plays notification sounds, alerts, and other audio feedback. This is useful for busy environments like clinics, pharmacies, and retail—you can turn sounds on for important alerts while keeping the interface quiet.

Fields explained

FieldPurposeExample
Enable notification soundsMaster toggle for all audio in the systemOn/Off
Alert soundSound played when errors, warnings, or critical messages appearDing, Chime, Buzzer
Success soundSound for successful actions (document saved, payment received)Ping, Bell
Queue notification soundSound when a patient/customer queue token is calledChime, Beep
Message soundSound when a new message arrivesNotification, Alert
Volume levelMaster volume (0–100%)75%
Mute during business hoursOption to automatically silence sounds during specified timesOff
Mute on phone callIf enabled, sounds are silenced when a phone call is activeOn/Off
Accessibility: text-to-speechRead aloud notifications and alerts for users with visual impairmentOn/Off
Test soundButton to preview the currently selected alert sound(Click to hear)

What this controls

  • Work environment awareness — you can enable sounds in a quiet office but disable them in a busy clinic.
  • Accessibility — text-to-speech can read alert messages aloud for users with low vision.
  • Distraction management — muting sounds during certain hours reduces interruption during consultations or focused work.
  • Phone integration — auto-muting during calls prevents double-beeping and confusion.
  • User attention — different sounds for different event types (alert vs. success) help you react appropriately.

Tips

  • Test sounds before relying on them — click the "Test" button to hear your alert sound in your environment.
  • For healthcare environments, consider keeping queue alerts on so you don't miss patient calls.
  • For pharmacies, success sounds help confirm prescription fills and cash receipts.
  • For nightshift workers, disable sounds or use text-to-speech to avoid disturbing others.
  • Volume level is personal — each user can set their own.

To access these settings, go to Settings → Audio & Sounds Open in Usystems.

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